Refund policy

FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S)

1. If you wish to return or exchange the complete or any portion of your online order, you have to return the merchandise via traceable delivery i.e. courier or registered post at your own expense to the following address “The Carat Head Office, Nishatabad Faisalabad”

2. The products required in exchange will be informed by the customer to the head office through call or WhatsApp, which will be delivered through Courier within 3-4 working days.